Know what to expect before you arrive.
Our intake team handles the paperwork. Your job is to focus on the patient. Here is everything you need to know about admission, visitors, and your care.
Three steps from the door to your care team.
Check in at the front desk
Intake handles your paperwork
Your care team briefs you directly
Our intake staff collects medical history, current medications, and insurance details. You answer questions; we handle the forms. This takes under fifteen minutes.
Present your ID and insurance card. If you have neither, we admit you anyway — documentation can follow. No one is turned away at the door.
The attending physician and nurse assigned to you explain the plan — what happens next, in plain language. Every step is explained before it is taken.
Visiting hours and ward locations
Pack light. We supply the rest.
Government-issued ID, insurance card if available, list of current medications and dosages, phone charger, and one change of comfortable clothing.
General wards are open to visitors daily from 10 AM to 8 PM. ICU and surgical wards follow restricted hours; the front desk can direct family members to the correct floor.
Leave valuables at home. The hospital is not responsible for personal items. A secure locker is available at the nursing station on each floor.
All entrances are clearly marked. Ward directories are posted at every elevator bank. Staff on every floor can walk you to the right room.
Do I need a referral to be admitted?
No referral is needed for emergency admissions. For scheduled procedures, your treating physician will coordinate directly with our admissions office before your arrival date.
What if I don't have insurance?
Answers before you ask.
We admit patients regardless of coverage. Our financial counselors are on-site to discuss billing options, payment plans, and public assistance programs after care is underway.
Can family stay overnight?
One designated family member may stay overnight in most general wards. ICU overnight stays are assessed case by case; speak with the charge nurse on the ward.